FAQ
Shipping
Do you ship worldwide?
Absolutely! We ship worldwide. Delivery times and costs may vary depending on the destination.
What are the shipping costs?
We ship all of our orders entirely free of charge to all our customers.
How long will it take to get my orders?
It depends on the location. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number by email so you can follow your package.
What if my package is delayed or lost?
If your package is delayed or hasn’t arrived, please contact our support team. We’ll investigate with the carrier and make sure you get your order.
Returns
How many days do I have to return my order?
You can return your items within 60 days of receiving your order.
How do I return a product?
imply contact our support team and we will provide you with return instructions.
Can I exchange an item for a different size or color?
Yes, exchanges are possible. Let us know which size or color you prefer, and we’ll arrange it for you.
What if my item arrived damaged?
We’re very sorry if this happens. Please contact us immediately with photos, and we’ll send you a replacement.